Babies
Toys
Toodler
Toys
School - aged Toys
Last updated: 21/10/2025
Welcome to Minithinkies Explorers Co.! By using our website or purchasing our products, you agree to the following Terms & Conditions and Privacy Policy.
Terms & Conditions
Use of Our Website
Our website is intended for parents, caregivers, and customers interested in our products. You must be 18 years or older to make purchases or provide personal information.
You agree not to use this site for unlawful or harmful activity or to interfere with other users’ experience.
Products & Orders
We make every effort to provide accurate product descriptions, pricing, and availability.
Prices are in Canadian dollars (CAD) unless otherwise noted.
Taxes and shipping are calculated at checkout.
Orders are not final until a shipping confirmation is sent.
Shipping & Delivery
We ship within Canada (and internationally). Delivery times are estimates only and may vary. See our Shipping Policy for details.
Returns & Refunds
See our Return Policy for eligibility, process, and timelines.
Intellectual Property
All content including text, images, graphics, logos, character designs, and product concepts is the exclusive property of Minithinkies Explorers Co. or its licensors. You may not copy, reproduce, distribute, or modify material without prior written consent.
Cookies & Tracking
We use cookies to enhance your experience. By using our website, you agree to our use of required cookies. Optional cookies for analytics or marketing can be managed through your browser settings. See our Privacy Policy for details.
Limitation of Liability
To the fullest extent permitted by law, Minithinkies is not liable for indirect, incidental, or consequential damages arising from your use of the site or products. Adult supervision is recommended during play.
Privacy Policy
Information We Collect
We may collect information you provide voluntarily, such as:
Name, email, phone number
Shipping and billing addresses
Payment information (processed securely by our provider)
Purchase history and product preferences
Newsletter or marketing subscriptions
We also collect technical information automatically, such as IP address, browser type, pages visited, and device information.
How We Use Information
We use your information to:
Process and fulfill orders
Provide customer support
Send order updates and marketing communications (if opted in)
Improve our website, products, and services
Comply with legal obligations
Children’s Privacy
Our products are designed for children under 10, but our website is intended for parents and caregivers.
We do not knowingly collect personal information from children under 15. If a parent believes a child has shared information, please contact us to delete it.
Sharing & Disclosure
We do not sell, rent, or trade personal information.
We may share information with trusted third parties for order fulfillment or website operations, including payment processors, shipping carriers, and IT service providers.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.
Your Rights
You may:
Access and review your personal information
Request corrections or deletions
Opt out of marketing communications
To exercise your rights, contact us at minithinkiesexplorersco@gmail.com.
Security
We implement measures to protect personal information. While we strive to secure data, no method of transmission over the internet is 100% secure.
Third-Party Links
We are not responsible for the content or privacy practices of external websites linked from our site.
Changes to This Policy
We may update these policies from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the site constitutes acceptance.
Terms & Conditions and Privacy Policy
Welcome to Minithinkies!
Last updated: 21/10/2025
At Minithinkies, we want every family to feel confident and happy with their purchase. If something isn’t quite right, we’re here to help.
Eligibility for Returns
You may return eligible items within 15 days of delivery for a refund or exchange. To qualify for a return:
Items must be unused, unopened, and in their original packaging.
Proof of purchase (receipt or order confirmation) is required.
Returns must be initiated by the person who made the original purchase.
Non-Returnable Items
For safety and hygiene reasons, certain items cannot be returned, including:
Opened or used toys
Gift cards
Clearance or final sale items
How to Start a Return
Email us at minithinkiesexplorersco@gmail.com with your order number and reason for return.
We’ll provide you with a return authorization and mailing instructions.
Once we receive and inspect your item, we’ll process your refund or exchange within 5–10 business days.
Please note: shipping costs are non-refundable unless the return is due to our error or a defective product.
Damaged or Defective Items
We take product quality seriously. If your item arrives damaged or defective, please contact us within 7 days of delivery with a photo and description. We’ll replace the item or issue a refund at no cost to you.
Refunds
Refunds are issued to the original payment method used at checkout. Depending on your bank or credit card provider, it may take 5–10 business days for the refund to appear.
Return Policy
Welcome to Minithinkies!
Last updated: 21/10/2025
We’re excited to bring the world of Mini Thinkers to your doorstep! Please review our shipping details below to understand how your order will arrive.
Processing Time
All orders are processed within 2–4 business days (excluding weekends and holidays).
You’ll receive a confirmation email when your order is placed and another when it ships, including tracking information.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and order size.
Estimated delivery times:
Canada: 3–10 business days
United States: 7–15 business days
International: 10–25 business days
Please note: delivery times may vary due to customs processing, carrier delays, or holiday volumes.
Free Shipping
We offer free standard shipping on Canadian orders over $75 CAD before tax.
Order Tracking
Once your order has shipped, you’ll receive an email with a tracking number so you can follow your delivery’s progress.
Lost or Delayed Packages
While rare, postal delays can occur. If your package is delayed or missing, please contact us at minithinkiesexplorersco@gmail.com so we can assist with locating or replacing your order.
Minithinkies is not responsible for packages lost due to incorrect addresses provided by the customer.
International Orders
Customers outside Canada are responsible for any customs duties, taxes, or import fees required by their country.
Delivery times may vary depending on customs clearance.